About
Healthcare works better when the people in it help design it.
A healthcare design studio in Miami. Software designed with the staff and patients who use it, for the healthtech teams who build it.
The problem
One person buys healthcare software. Someone else lives with it all shift.
An administrator signs the contract. A scheduler, a nurse or a front-desk coordinator uses the product from the start of the shift to the end of it.
When it doesn’t fit how they work, staff build a workaround: paper, a spreadsheet, a sticky note on the monitor. Usage thins out, and the renewal gets harder to win.
The work starts where the workarounds are, with the people doing the job.
Healthcare, built with care.
How the work runs
Three habits behind every project.
1
Start on the floor.
Every engagement starts with a day alongside your users: the morning huddle, the shift itself, the break-room conversation.
2
Design how it works.
Fewer steps and fewer workarounds come first. How the screen looks follows from how the job gets done.
3
Stay through the build.
Design reviews run alongside your engineers until it ships, so what gets built is what was designed.
The record
Healthcare is all the work has ever been.
- Years designing healthcare software
- 16+
- Teams partnered with
- 22
- Products shipped and used
- 30+
Worked with
- Caring.com
- Medtel
- TribeHealth
- Conduit Health
- Midi Health
- Signify Health
- Midwest Data
- Wellen
Get your week back.
Thirty minutes on one workflow your users work around, and whether the fit is right.